Privacy Policy — Big Lanches

Privacy Policy for Big Lanches This Privacy Policy explains how Big Lanches collects and uses information about you when you place an order through this store. Information we collect When you place an order, we collect the information you provide at checkout, such as your name, phone number (including for WhatsApp contact), delivery address, and details of your order. How we use it We use this information solely to prepare, fulfil, and communicate with you about your order - for example, confirming your order or coordinating delivery or pickup. We do not sell this information, and we do not use it for unrelated marketing without your consent. Our platform Big Lanches uses Papum as its online ordering platform. Papum processes this information on our behalf, strictly to provide this service to us - Papum is not the owner of your data and does not use it for its own purposes. Papum's own platform-level Privacy Policy is available at papum.ismyapp.com/privacy. Data retention and deletion We keep order information for as long as reasonably necessary to fulfil orders, handle any related questions, and meet our legal obligations. You can ask us to delete information we hold about you at any time; we will do so unless we're required to keep it for a legal reason (for example, tax or accounting records), and we'll let you know if that's the case. Your rights You may contact us at any time to ask what information we hold about you, to correct it, or to request that it be deleted. Contact us WhatsApp: see this store's page for our current number Email: see this store's page for our current contact details This is a starting template provided by Papum. Big Lanches may review and adjust it to reflect this business's actual practices, and should seek local legal advice if unsure what applies.